@bazinshine: thx m8. I know the webadresses for ipbox outside germany.
I look on german dealer site, because i bought the box from a german dealer and because a german manual was in the package of the ipbox with german support adresses only.
Let's assume i were a totally uninformed (potential) german customer (not member of a forum, not knowing about Linux, not knowing about cuberevo or dgs, not much interested in internet, not too fit in english language, but interested in watching hdtv-tv .. Description would exactly fit to my older brother) - would i than voluntarily search for other countries' websites, if one in my own language exists?
I'd probably rather call the hotline, when problems occur und would be dissatisfied with the support. And on top I wouldn't know that abcom is not the producer.
At times, when new competing boxes like vantage are adverted on tv, all possible should be done to make the ipbox attractive for new customers. Therefore support (local german abcom-support, too) should be flawless. As i already mentioned above, people in germany buy abcom-boxes and expect abcom support.
I myself can live with the situation, because the help and information in this forum is great:thum:. But it must become easier for "technical idiots" to handle the ipbox with a proper result - plug&play!
Of course i know, s.b. has only forgotten to place the flashtools back on the abcom-website - a slight mistake, that can happen - we're all only human.
So please don't understand my posts as attacks against abcom. I want them to be successful in competition and want good support.
Last remark: On abcom.de the new image r8107 is described in headline as "Nicht für DVB-C = not for dvb-c"
So what - can i use the image or not
?