What's up with ab-com support ???

ararat

Registered User
Messages
6,582
What's up with ab-com.de support ???

For weeks no new software (still only firmware 7932 from 07.08.2008 instead r8022/ uboot 1.31 instead 1.32/ PC-Editor Beta4 instead Beta 10) and in addition their forum is down for over a month, too. No answer to emails. That's unusual:confused:.
Didn't try the 01805 phoneline, yet.

Are they having problems?
 

Luli

Registered
Messages
62
What's up with ab-com.de support ???

For weeks no new software (still only firmware 7932 from 07.08.2008 instead r8022/ uboot 1.31 instead 1.32/ PC-Editor Beta4 instead Beta 10) and in addition their forum is down for over a month, too. No answer to emails. That's unusual:confused:.
Didn't try the 01805 phoneline, yet.

Are they having problems?


Maybe they are working on enigma:rolleyes:


Luli
 

bazinshine

Registered
Messages
138
Ive spoke with Abcom guys this week,, dont worry there still very much alive......

There testing updates yesterday,, so mustnt be much longer for next release.
but please why not be patiant???
Much rather they spend time and fix bugs,,,,, than release yet another half-hearted attempt and leave nasty bugs!
 

xxxAxxx

Super VIP
Messages
1,172
Ive spoke with Abcom guys this week,, dont worry there still very much alive......

There testing updates yesterday,, so mustnt be much longer for next release.
but please why not be patiant???
Much rather they spend time and fix bugs,,,,, than release yet another half-hearted attempt and leave nasty bugs!


abcom cant do anythink with out the DGS....if DGS make a shity image abcom just mod the image thats all...they cant change anythink ..if they all ready did they should fix the bugs not coming up images.....

first DGS img
then ABcom img
then NBL img
then Sifteam img


now wich of them they fix the bug ????? all is extra scripts or plugin....

now i'm asking you////****> are sure """still very much alive abcom****


:confused::confused::confused::confused:
 

xxxAxxx

Super VIP
Messages
1,172
Ive spoke with Abcom guys this week,, dont worry there still very much alive......

There testing updates yesterday,, so mustnt be much longer for next release.
but please why not be patiant???
Much rather they spend time and fix bugs,,,,, than release yet another half-hearted attempt and leave nasty bugs!


abcom cant do anythink with out the DGS....if DGS make a shity image abcom just mod the image thats all...they cant change anythink ..if they all ready did////// they should fix the bugs on not coming up images.....

first DGS img
then ABcom img
then NBL img
then Sifteam img


now wich of them they fix the bug ????? all is extra scripts or plugin....

now i'm asking you are sure """still very much alive abcom****

abcom has a good way end of the day...what i like from them is they dont mod every coming up images...as we can see from there img relase... from there we will see wich images are full bugy...
:confused::confused::confused::confused:
 

ararat

Registered User
Messages
6,582
I have heard, that people do exist, who own an ipbox9000hd without being member in a forum - not knowing about dgs,nbl,sif but only abcom and only using abcom images from the abcom website. If those people have a buggy abcom-firmware they don't care if dgs,nbl,sif improves. They have a look at the abcom page and don't find new software. If before abcom released firmware and other software more regulalarly than nowadays (after three or four weeks) and then changes behaviour (in addition with closed forum) - this could lead to speculations.

So forget about:confused::confused::confused::confused:. Please don't expect people to be informed about everything, only because they have an ipbox.

Me for example, using abcom images for some reason, i knew of course about dgs,nbl,sif, but i didn't know that they are from the same developper.

By the way,people buy abcom boxes, not dgs-boxes, nbl-boxes or sif-boxes. So it's obvious what image should come first.

I wish everybody his/her preferred image, letting the box work, just the way you want it:).
 

zoco77

Registered
Messages
23
IPBox9000HD

hi,
i have an ipbox 9000hd and tried to flash a new image with flashtool and usb cable. but now the box is not booting correctly. no connection found. could you please help me finding the right software and right things to do?

thx, zoco
 

bazinshine

Registered
Messages
138
abcom cant do anythink with out the DGS....if DGS make a shity image abcom just mod the image thats all...they cant change anythink ..if they all ready did////// they should fix the bugs on not coming up images.....

first DGS img
then ABcom img
then NBL img
then Sifteam img


now wich of them they fix the bug ????? all is extra scripts or plugin....

now i'm asking you are sure """still very much alive abcom****

abcom has a good way end of the day...what i like from them is they dont mod every coming up images...as we can see from there img relase... from there we will see wich images are full bugy...
:confused::confused::confused::confused:

I think you are wrong but aint gona argue.
Yes i belive DGS are main programmers, but despite what you think abcom do have there own developers too, and there openembedded type image must surly be a tell tale sign there image is no simple mod of the DGS image like your SIF team and NLB team,,
please do take a look much closer at the differences, the bugs, and how the image is made and built for a start.
But I do believe they DO rely on DGS for main functions and bugs.
so its a circle i hope one day they MAY break free from.
Take enigma for example,, i think you will find they have a strong Enigma team,, and when it comes the ball may just turn on the other foot.
 

xxxAxxx

Super VIP
Messages
1,172
now i dont understand what you mean by this ****openembedded type image must surly be a tell tale sign there image is no simple mod of the DGS image********"


now if you ask me to mod sif or nbl image cant be they make the rules there own ....

but if you say you can work on abcom image o say yes cos much open and easy on same way from other teams......DGS developers so snoop mate they think they dont need no body they are in a same where dreamworld..when you ask same think to him like this

this me::: can you enable same functions on kernel so our moduls will not give so much error.....

developer::::::yes when the time comes...

now they have all they need to add same extra in kernel... but they replay like this stupid....bullsh***t.......

what they think we have to wait for Armagedon :))))

that ball untill comes to ur foot people will be going on holiday in Mars :::::)

underground programers also saying the same if they not let us in on part of source will not possile....


@ararat
****"i knew of course about dgs,nbl,sif, but i didn't know that they are from the same developper.****"
no they are not the same devp..... NBL images nothink to do with other teams he's alone in his road and he do his own scripts......

ABcom+sifteam they img not thesame developers ...but but but but Abcom use a lot of scripts belong ngc1927 developer....
 

ararat

Registered User
Messages
6,582
(@bazinshine) i hope, you're right with enigma - may be the end of discussion about too many bugs :) and (@xxxAxxx) might make abcom independent:thum: from arrogant dgs behaviour. Hope holiday on mars will soon become reality:D.

But a solution should/must be found. My box can't even playback hdtv-recordings correctly, although trp-files are 99% o.k.. Fed up with having to burn files to minibluray and watch them on PS3 for correct playback. Fed up with panic, too. The box must become more reliable.
When i bought the ipbox9000hd, i thought i'd get a racing horse, but now i have a stubborn mule:rolleyes:.
 

ararat

Registered User
Messages
6,582
They are really still alive at abcom :)- new image r8107 is out. New Bootloader 1.32 available on abcom.de as well,

... but no longer Flashtool. (Couldn't find it)
So new customers who are not members of a forum find an image to flash, but no tool for flashing:eek:. (Although latest PC-Editor Beta 10 can meanwhile be found under "Tools" - not everybody knows, how to flash the box with it - in the official manual of the ipbox only Flashtools are described). How convenient.

Hope this image solves problems for many users ...
but unfortunatelly not mine - because it's not for dvb-c:mad:
 

bazinshine

Registered
Messages
138
They are really still alive at abcom :)- new image r8107 is out. New Bootloader 1.32 available on abcom.de as well,

... but no longer Flashtool. (Couldn't find it)
So new customers who are not members of a forum find an image to flash, but no tool for flashing:eek:. (Although latest PC-Editor Beta 10 can meanwhile be found under "Tools" - not everybody knows, how to flash the box with it - in the official manual of the ipbox only Flashtools are described). How convenient.

Hope this image solves problems for many users ...
but unfortunatelly not mine - because it's not for dvb-c:mad:

my friend, Abcom are Slovakian company, why would you look on german dealer site and expect official support?
http://www.abipbox.com/
or http://www.abcom.sk/ you find official sites.... and flashtools very much there :p

image is very much for dvb-c too? what problems do you have your trying to resolve? and what makes you think the updates are not for cable tunered boxes?..
:thum:
 

ararat

Registered User
Messages
6,582
@bazinshine: thx m8. I know the webadresses for ipbox outside germany.

I look on german dealer site, because i bought the box from a german dealer and because a german manual was in the package of the ipbox with german support adresses only.

Let's assume i were a totally uninformed (potential) german customer (not member of a forum, not knowing about Linux, not knowing about cuberevo or dgs, not much interested in internet, not too fit in english language, but interested in watching hdtv-tv .. Description would exactly fit to my older brother) - would i than voluntarily search for other countries' websites, if one in my own language exists?
I'd probably rather call the hotline, when problems occur und would be dissatisfied with the support. And on top I wouldn't know that abcom is not the producer.

At times, when new competing boxes like vantage are adverted on tv, all possible should be done to make the ipbox attractive for new customers. Therefore support (local german abcom-support, too) should be flawless. As i already mentioned above, people in germany buy abcom-boxes and expect abcom support.

I myself can live with the situation, because the help and information in this forum is great:thum:. But it must become easier for "technical idiots" to handle the ipbox with a proper result - plug&play!

Of course i know, s.b. has only forgotten to place the flashtools back on the abcom-website - a slight mistake, that can happen - we're all only human.
So please don't understand my posts as attacks against abcom. I want them to be successful in competition and want good support.

Last remark: On abcom.de the new image r8107 is described in headline as "Nicht für DVB-C = not for dvb-c"
So what - can i use the image or not:confused:?
 

dorosk

Registered
Messages
100
Hi ararat

In principle I agree with you regarding the support from the brand/company that you buy the box unfortunately it is not the case and we become their genie pigs to experiment on.

For me though is more important to have a stable image on my box and it doesn't matter who made it.

You can try the latest AB COM if you want and if it does not work you can always go back to the one you had before or to a different one.

Currently I use the latest SIF image which I find more stable than any of the other ones available (both SIF & NLB).

My box has a DVB-S2 and a DVB-C tuner. The DVB-C tuner works OK (I only have free channels with that though and no HDD to replicate the problems you mention in other posts)

Regarding your comment for "technical idiots", new linux boxes are not intended for this category, they have too many problems at the beginning and people who are not willing to spent a lot of time and effort on them they shouldn't buy them.
 

bazinshine

Registered
Messages
138
I cant test the 9000 version right now,, but the 900 version does work fine on cable too,,, to be certain, just backup your database first.
And sorry, no, i wasnt take as an attack on Abcom, i know there support leaves a lot to be desired for. The actual instruction manual should have defo had the slovakian addresses on it tho i guess, even if from german dealer,, we dont get special UK books here that have our uk support site. if that makes sense.
 

44matrix

Registered
Messages
65
Although - I do not have Software or Hardware problems, I am patiently awaiting DIVX playback & full IP TV support. If these features can be had (at least Divx) and eventually be supported - then the BOX would have been worthwhile - otherwise it would be a huge disappointment and a waste of time.
 

ararat

Registered User
Messages
6,582
Switch back possible from sif ?

Don't want to behave somewhat stubborn and insist on abcom images. So, i intend to give sif a try.

I am using abcom r7932 at the moment.
Just downloaded cuberevo r8022 and sif 0.1.6 r8022 to flash my box with them in that order with flashtools (USB-cable).

1) Do i have to reboot the box between both flashings or can i just send one image after the other and reboot the ipbox then?

2) Can i play back my database from abcom r7932 to sif with latest PC-Editor Beta 10 ?

3) CAN I RETURN TO ABCOM IMAGE
(if for some reason not satisfied)?

i ask, because i flashed my box once with original cuberevo image via network update (added their server dev.dgstation.co.kr to server list in menu and downloaded image with my box from there) and after successful flashing the box didn*t go further than "booting":confused: Had to return to abcom image.
 

dorosk

Registered
Messages
100
If you do it direct the box will panic.

You have to put first an original DGS (CubRevo) image, find the latest which is about 32MB (I thing is 7043)and then you can put SIF or NLB.

I use flash tools to do it with no problem.

The latest version is the 8107 so use this one (personally I prefer the SIF one)

If your database is not the latest version you can up grate it with the PC editor. (It will work but with a clean search with the empty db I had a more stable response)

I did not return back to AB COM but I believe the procedure should be the same.

Check if this procedure will reformat your Hard Disk, and if the case, what to do to avoid it.
 
Last edited:
Top