still can only download 2 files a day

PaulC

Donating Member
Messages
7
paid the 12 month option.
still can only download 2 files a day (even after 3 day wait) to make sure not over limits..
not sure why.
 

Rocknroll

Staff member
Administrator
Messages
6,174
Please don't refer to donations as payment for something.
People are free to decide if they want to help out or not. We are not selling anything.
Of course there is got to be some advantages if you decide to donate. Only one of them is higher download limit.

I've logged in to your account to make sure what you are saying is correct.
Anyway on first attempt of download I did get the error saying you'll be able to download again at 5:07PM tomorrow.

Then I've emptied the download limit for everyone.
And then downloaded 10 files with Firefox 3.5 and 10 more with IE7 and only then did I get the error that I can't download any more.

So unless you are using some browser other then IE or FF I really can't see how you would reach the limit at 2 files.

But we can clear it out and try to find where the problem is.

You could do a recording of your screen actions like in example I've attached.
You can do it with this software:
http://www.camstudio.org/CamStudio20.exe

It doesn't create that big of .avi file. I've recorded 18 seconds and it created 6MB file but amazingly when rared it only comes down to 230KB.
And please keep the windows clock on screen so we can be clear on the time frame.
 

Rocknroll

Staff member
Administrator
Messages
6,174
Actually you don't have to bother with that screen recording. There does seem to be something peculiar about how your downloads are logged.
For example for the file in this thread it shows that you downloaded it 17 times and I assume you only did once.
Please pm me with browser and version you use to see if that has something to do with it.
And I'll try to find out more about what could be causing this.
 

PaulC

Donating Member
Messages
7
wasn't sure what to type.-
Please don't refer to donations as payment for something.
People are free to decide if they want to help out or not. We are not selling anything.
Of course there is got to be some advantages if you decide to donate. Only one of them is higher download limit.

using firefox.
not sure what i am doing wrong
 

ig0r

Administrator
Messages
7,161
Sorry that interfere ...
But there is such a program such as Flashget..or Download_master

It splits the download into several parts (for example 10 parts..)

Could this be the cause...

Regards
 

PaulC

Donating Member
Messages
7
hi igOr i am using idm download manager.
becouse using 3g wireless modem , so keep losing signal.
idm download carries on downloads for me.
p.s. i am out in the sticks..
Paul
 

Rocknroll

Staff member
Administrator
Messages
6,174
Ok, thanks for helping us find the problem.
But unfortunately I can't really account for how such tools will behave.
But it is indeed download managers. I've tried the one you use and downloaded 5MB file and I was logged 34 times. If I had a download limit I'd reach it right away I guess.

What can sort of help is if you go to connections tab of that tool and lower it to minimum that works for you. That will make it create less connections and you won't reach your limit so fast.
 

PaulC

Donating Member
Messages
7
will do no problem..
at least you have answer for other users of download managers..
could you please reset todays number of downloads & i will sort this out.
thank you for your time.
paul
 
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