Found the answer.
For anybody else out there with the same problem fill in this way: example of Luton netid 0005 755000 6887
TP:
Frequency 755 (if yours is 755000 for example)
Symbol rate: 6887
Modulation: QAM64 or higher
Nit: on
LCN Freq scan: 0005 (the 1st 4 digits of your netid)