Problem With EitherThe Dish ,Or The Vu+ , Help Please Newbie

[tinbin300]

Hi every one
I need your advice and Help Please, about 2 weeks a go I bought my husband a
new 1 meter dish with a twin lnb and a diseqc motor and all has been fine until
we had the winds the other day.
A lot of the channels on different satellites will not open, and if some do the picture is unwatchable with picture break up. If I move the dish to 30West some channels open, but as I move the dish back from there to each satellite a lot off the channels will not open.
When it gets to Thor some channels open but with again unwatchable picture breakup, and that is the same with Hotbird 16East Astra19 and Astra28.It happens on not only paid channels but picture breakup on free to air channels on all satellites.
I need you please to guide me step by step on how to go in to any setup find what is wrong ,and if it can be put right PLEASE.
I hope every thing I have told you makes sense.

I have just had a look on a channel that is breaking up on Astra28 free to air channel the SNR is 0 and AGC is 73.
Is there a way of tuning the channels back in Please,if so could you guide me on how to do this.

 

[pem1]

sounds like your dish is not set up right ? try to reline it

 

[tinbin300]

Hi pem1
Thank you for your reply,do you mean I shall have to get back the man who put it up for us or can it be done going in to the settings on the Vu+.

 

[Brummie]

you could try fine tuning the sats go to thor menu setup/service searching/positioner setup, scroll down to positioner fine movement then use the green or yellow button to step east or west, if the SNR gets higher than what it already is, go down to positioner storage use the > button to change the number and press green to store that new position, do this for all sats.

it maybe set up for usals and your dish as moved slightly in the winds and might need realigning, if this is the case get the engineer back with his meter to do it for you.

 

[tinbin300]

Thank you very much Brummie,for your reply.If I need to get him back out to fix ,what should I say to come back and fix it please.