Help please, tuner failed ?

prhotosho

Registered
Messages
8
I have a original dreambox dm100s brought from dreamboxshop.co.uk 1 1/2 months ago.
I live in a modern block of flat where the dish's are pre installed. Everything was working fine and I could view all the channels on astra 28.2 & hotbird 13 till Friday and suddenly while viewing a channel the box started to show no signal on most of the channels.
I have got my legal sky box (pace) connected next to my dreambox which showed all fta channels working correctly.
So I did a factory reset and tried to scan but it shows signal strength 53% and signal quality 10-27%. there is hardly any lock on astra and absolutely no signal quality on hotbird. After rescan it shows about 160 channels ( astra 28.2) ( fta and paid) only which work ok with cccam. But now I get very few channels and even itv comes as a paid channel which is strange as it is fta.
Tried changing to original fw ( images ), new and old fw but I get the same result. I am using the same Diseqc setting as before but I only get 160 channels on astra 28.2 and no lock and no channels on Hotbird.
As I live in flat and don't own the dish I can't make any change or check. But my legal sky box is working fine connected to the same cable ( just to check the signal ).
What might be wrong? Is it the tuner? Please help......
 

Ferret

Marching On Together !
Staff member
Administrator
Messages
17,539
Hello mate

Ive no experience with the dm100 so all i can recommend is you check the lnb settings are what they should be.

On installs where all the flats use one dish the setting may not be the standard Universal LNB setting.

The dish installer maybe able to offer some advice as to what the lnb setting should be.

Ferret
 

prhotosho

Registered
Messages
8
yes i think also problem with your lnb settings. what image are you using on your dm100?

I have tried the original dreambox image, v216, v220 and other lower images but all of them are not able to find more than 160 channels.
Do you think it might be the tuner? as my legal sly box shows all the channels and shows good signal quality and strength.
 

prhotosho

Registered
Messages
8
LNB power On
LNB frequency 9750/10600
mode auto
tp frequency 12051 MHz
symbol rate 27500KS/S
Polarity Vertical

all other info in the photo attached

thanks
 
Messages
23
Change the diseqc switch to a SPAUN. I had the same problem with my dm800hd. As soon as I changed the switch I got rid of the tuner failed issue
 
Top