Most Brits fail to complain when served bad meals

[Laur]

Many Brits would rather sit in a restaurant and eat a substandard meal or receive poor quality service than complain, it's been found.

A recent survey of 1,000 diners discovered that around two thirds of us have been served a meal of such dubious quality we can remember how bad it was.

But of those, just half said they've actually told restaurant staff how bad the food really is - many are worried about upsetting the chef.

Being served up cold food is said to be the most common gripe amongst restaurant-goers, followed by poor service. Other complaints include bad wine and badly cooked meat.

Yet despite this, most diners suffer in silence when given a dodgy meal -- and even answer a waiter with, "Yes, it good" while preparing to spit food back out into a napkin.


A spokesman for wheresgoodtoeat.com, which commissioned the poll, said: “The survey has confirmed that as a nation we still don’t like to make a fuss.

"But the only way standards will go up is if restaurants and cafes have customer feedback.

 

[Saga Lout]

What the surveys tend to miss is the fact that we tend to put everybody else off the restaurant and bad reports tend to travel like wildfire!

Good reports tend to travel like a snail!