What Image you want to install Original or E2.Try this take USB stick out,turn box of power of from the back of Reciver,hold the plus button on front of the reciver in at the same time turn box back on don't release + button till the IP address shows in front screen.If this don't work check usb,make shure you have laetest patch for the original image.Make shure you name it just patch,hope that helps.