DM800se Scan Problem

[badawiDM]

Hi Guys,

I have a new genuine DM800se with a pli image (dated15/6).
I have a 89cm dish with a single LNB facing the Hotbird at 13E.

My problem is that I am basically not able to see any channel with a name "Sky *****" (plus other nice cinema and movies channels like nova cinema for instance..) other than Sky Music. I am just not able to get them through scans, I updated the satellites.xml, checked if they are scanned and flagged as data services using dreambox Edit... tried to scan their transponders manually and all I get is 0 services found.

I thought that my BCM tuner is not able to receive DVB-S2 (even though some of the missing transponders are DVB-S), but I checked and I have some DBV-S2 working channels (some of them are HD and working perfectly). The SNR is around 14-15 dBs which is fairly good.

I am really running out of ideas here, and I'd appreciate some fresh perspective on this one... I spent a lot of money on this system and I dont wanna just start swapping elements without a clear direction.

Thanks a lot.

Best Regards,
Karim

 

[Ferret]

You 100% sure your looking at hotbird with that dish ?

Your signal strenght does seem ok so maybe cheat and add a channel list and see if you get those channels as a first step.

 

[badawiDM]

I am 1000% sure that it is hotbird, I am receiving around 900 channels that belongs to hotbird. I tried adding a channel list by replacing the files through dreambox Edit, but when I zap to one of the those that I cannot see through a normal scan it says Tuner failed.

I forgot to mention that I observed that most if not all of the problematic transponders are in the higher range of frequencies (post 11xxx).

While with some channels that I cannot get through scan but their transponder still returns channels, I get SID not found in PAT, and I double checked that these are the right transponder data.

 

[Ferret]

How do you have the LNb setup under tuner config and is the LNB a universal lnb or another type monoblock etc

 

[badawiDM]

I have this LNB
http://www.smart-electronic.de/en/lnbs/titanium-edition/738-single-universal-ts.html
It is a Universal LNB. I tried setting it as 'simple' and I also tried setting it manually but the LO-HI values and Threshold were the same as the ones on the box. (all the details are in the product catalog that is in the link). Thanks so much

 

[Christorse]

I live in the southern part of Sweden and I get more than 2000 channels on Hotbird (90 cm dish). I think you have a DiseQ or LNB problem due either to malfuction or to the tuner settings
Chris

 

[badawiDM]

I dont have a diseQ. I have a single LNB.

 

[Ferret]

Feel you have LNb or tuner problem but i would try another image before condemning them.

 

[badawiDM]

Do you have any recommendations?
How can you identify if the problem is in the LNB or the tuner?

 

[Ferret]

Id try another image first then try another LNB.

 

[badawiDM]

Any image that you recommend and know to be reliable?
I do not which one to try. Thanks

 

[Ferret]

Try the Nemesis Image.

 

[badawiDM]

Would the image be a reason of not receiving high frequency transponders? Is that possible?
Thanks man for all the help.

 

[badawiDM]

Try the Nemesis Image.

Where can I find this image?

 

[Ferret]

Its possible but i think not. We are just trying to eliminate a few things.

Are you using a clone or orignal ?

 

[badawiDM]

It is an original box.

 

[Ferret]

Here you go

http://www.sat-universe.com/showpost.php?p=901466&postcount=65

 

[badawiDM]

I have tried Nemesis, OpenPLI 2.1 and 3.0, and the original stock firmware. non of them scans anything in the higher frequency range.

 

[Ferret]

What frequencies are you talking about ?

 

[badawiDM]

above 11700, maybe with the exception of one transponder but not sure maybe its the same channels from a low frequency one as it happens a lot on hotbird.