Sky# Songs fails to hit right note

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Sky# Songs fails to hit right note


By Julian Clover
: December 7,


BSkyB# is to close its Sky Songs music streaming service a little over a year after its launch. Existing customers, who paid £4.99 (€5.89)# per month, will be able to use the service through until February. In a statement Sky said that although it believed it had created an innovative and good value digital music service, it had not been able to reach a large enough customer base for it to continue.

“We’ve taken the difficult decision to close Sky Songs#. Although we are extremely proud of the service we built and the experience it offers, we just didn’t see the consumer demand we’d hoped for. As Sky Songs# demonstrates, we’re a business that takes risks and innovates, but at the same time, we’re pragmatic and act decisively when a new venture isn’t working out.”

Customers will be entitled to keep any songs they have downloaded as part of their subscription or have purchased individually.

Launched in October 2009#, Sky had received the backing of four major music labels, EMI#, Sony, Universal# and Warner#, who had agreed for both their new releases and back catalogue to be featured.

Universal, which committed to the Sky service as long ago as July 2008, had also signed a similar deal with Virgin Media. However, despite music playing a significant role in the cableco’s on demand and planned TiVo# proposition, the music streaming service has failed to appear#.

The past 12 months# have also seen the departure of the Music Choice# premium audio service from the Sky platform.
The two parties had been unable to reach a new commercial agreement#.
 

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Sky to shut down Sky Songs

Sky to shut down Sky Songs


Tuesday, December 7 2010

Sky has confirmed plans to shut down its year-old iTunes rival Sky Songs, after being unable to "reach a large enough customer base" for the music subscription service.

In October 2009, Sky launched the Sky Songs service offering UK users access to over four million DRM-free tracks for either download-to-own or advertising-free streaming.

Posted on Digital Spy's Sky forum, an email from Sky to Sky Songs customers confirmed that the service will officially shut down on February 7 next year after failing to attract enough customers.

"Although we've created what we believe to be a really innovative and good value digital music service, regrettably we've not been able to reach a large enough customer base in order for the service to continue," said the message.

Existing subscribers had their payments cancelled yesterday, but they will still be able to access the service until it closes down next year. Any tracks previously downloaded using the service will not be affected by the closure.

Sky Songs launched with new releases and back catalogue material from major labels EMI, Sony, Universal and Warner, along with various independent imprints.

Users could choose between two subscription options; unlimited music streaming for a monthly subscription of £6.49, with download-to-own tracks and albums priced at 65p and £6.49 respectively, or pay £7.99 per month to download one album or 15 tracks per month, along with the unlimited streams.

Sky had high hopes for the service, but customer demand has not lived up to its expectations. A spokesman for the firm said: "We've taken the difficult decision to close Sky Songs. Although we are extremely proud of the service we built and the experience it offers, we just didn't see the consumer demand we'd hoped for.

"As Sky Songs demonstrates, we're a business that takes risks and innovates, but at the same time, we're pragmatic and act decisively when a new venture isn't working out."

The closure demonstrates the tough economic and operational conditions facing new music download services offering subscription or advertising-supported content.

Sky's rival Virgin Media has still not launched its own music download service that was officially unveiled back in June 2009, after talks with record labels stalled.

Last month, it was reported that the cable operator is planning to partner with already successful music streaming platform Spotify to finally get the initiative off the ground.
 
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