Duo4k Repair?

scorpion007

Registered
Messages
147
Hi guys I need some advise, my duo4k has stopped working it is dead when you switch the box on from the rear switch the psu led flashes but nothing happens. I believe its a motherboard fault as the psu works on my zero, I have contacted the supplier vuplus uk ltd which took 3 calls and two emails to get them to say send it in and we will look at it. I have no confidence in them to look at it and the box is still under warranty, I would be prepared to pay for it to be repaired but don't know who to use, can someone advise me as I am thinking of buying a different make of box now. :confused:
 

georgeflu

Registered
Messages
485
first of all, i think that the duo4k needs a biger (in amper) power supply.so if your power supply has lost a part of its power (most common by capacitors) , it could works in zero, and not in duo4k

so first, try to find another power supply (i think you need an 12v 5A).
than if there is no luck, and if the receiver is under warranty, just sent it back for repair...
 
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