webcamera probblem on laptop

[zacharias]

Today i tried to open my webcamera on my laptop and it didnt work. It gives me a message saying cec main please reinstall. What does this mean and how can i fix the problem? Thank you

 

[Rocknroll]

Are you by any chance using Kaspersky on your computer ?
It might be blocking your camera software.

 

[zacharias]

yes i am using kaspersky. How do i fix the problem?

 

[Rocknroll]

You should set Kaspersky to allow operation of your webcam software, think these are the instruction for doing so, it may vary depending on your kaspersky version but in any case you need to get to its application rules, find the application in question and change it's permissions to allow execution :

1. Open main application window
2. In the left part of the window select System Security.
3. Press the Application access rights link in the Application Filtering section.
4. In the window that will open select tab Applications.
5. Select the application in the Program column.
6. Press the Edit link in the bottom part of the tab.
7. In the window that will open select tab Rules.
8. Select a resource category for which a detailed access right configuration is required using a drop-down list in the top part of the tab.
9. Open the shortcut menu for the column containing actions to be performed with protected resources.
10. Select the required menu access rights.
11. Save changes.

 

[zacharias]

Rocknroll thanks for your big help, i tried it and it worked i got my webcamera working again. Thank You:thum: