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tm nano se problem

Satellite Tv Chat

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mb2410 mb2410 is offline
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Default tm nano se problem

hi just purchased tm nano se m2 plus and when i first connected the box it wouldn,t go to menu screen so i checked all connections and all are ok but it seems to be stuck on standby and only displaying a black screen the remote is working ok as when i press it ,the green display light comes on but it wont turn the box on or off ,i put my tm 5402 back on and that works fine
it does look like there,s no signal getting to the nano box
so i,m wondering is the box not working properly ,any advice would be greatly appreciated please
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