EBS Pro problem and settings

dalas

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31
Hey,
I have TBS 5925 and i make blindscan to catch feeds,
I want help to make the settings because when i make blindscan i see the transponders but when i make scan to sidepanell, i take only error and no the channel name and provider.why?
when i open the transponder with vlc,the vlc start but dont show the channell(inclunde normal channells)why?
if know someone to help me please.
Anyone to make my settings via teamviewer plesase?
Thank you.
 
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