Recording from Deep Standby

P

Palinkat

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It appears this new feature doesn't work on the early hardware version. Got this from the DE forum:

Here is the official statement:
---
Early production of Vu+ Duo does not support ‘Deep Standby Recording’.
If the serial number of your box is from MSA5200001 to MSA5201500,
then your box does not support ‘Deep Standby Recording’ feature.

Vu+ team has always been thankful for the early buyers.
And we decided to support those valuable users with minimal cost.

For details, please contact the shop where you bought Vu+ Duo.
---
I have done that and I'll let you know as soon as I know what exactly are they going to do.

I have an early version I think so will check my SN tonight.
In the meantime can anyone confirm if they have an early version?

Thanks
 
Ferret

Ferret

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I also contacted my supplier on this and he knows nothing of this offer from VU.

I hope they honor this statement as their reputation as a company is at stake.

Ferret
 
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Palinkat

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Bummer, my supplier knows about it but they have no information on price for the replacement and availability :(
 
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Palinkat

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Even better, when I asked them to keep me up to date when they get the info, they told me to get in touch with VU+.
Hope this gets sorted caus' it's looks wrong already...
 
Ferret

Ferret

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It could be a case of telling us what we want to hear.

The VU is excellent but backup needs to be too. I consider the deep standby issue to be a defect, proved by the release of a new rev board. We should get replacements at the cost of postage.

I guess time will tell!

Ferret
 
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Kintarx

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I did contact three times about this & I got no answer!

If any of you guys know what is the VU+ plan please share...

Regards,
Kintark.
 
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digitech

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The same in Norway,
Have written 3 mails to VU+ , not a single e-mail back with info ,
the local dealer has got info from Marusys to wait for further info and that's it.
Nothing new , typical korean way to do business, had exactly the same expiriance with DG Station before, sent them few e-mail, never got an answer:mad:
 
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levi45

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easy way is sell you box from ebay to(ho dasint mind wich version to buy)then get a new vu+duo v1.3 that way you dont pay no extra..
 
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murtadha50

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i have vu+duo and the
serial is MA051800260

does it record in deep standby?

Ferret thank you alot to let me buy this great box im very happy with it

clone dm800 is rubbish
 
Ferret

Ferret

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murtadha50 said:
i have vu+duo and the
serial is MA051800260

does it record in deep standby?

Ferret thank you alot to let me buy this great box im very happy with it

clone dm800 is rubbish
Click to expand...

Your serial number does not fall between the ones stated mate MSA5200001 to MSA5201500 so it may well do.

Do you know your motherboard revision number ?

Ferret
 
Ferret

Ferret

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No mate

VU changed there statement suggesting the early hardware was never designed to record from deep standby. And the later one are so early ones had no fault.

In other words weve got your money :nana: sod off.

Ferret
 
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